Do you have trouble with confrontation? Does conflict stress you out?
Come to the Conflict Management Workshop and learn how to handle those situations!
This half-day workshop provides information on managing conflict with those around you whether they’re co-workers, bosses…even friends and family!
You’ll be introduced to the TKI (Thomas-Kilmann Conflict Mode Instrument) to assess how you deal with conflict, then we’ll use that information as a basis for discussions, exercises and case studies.
Conflict Management
WORKSHOP DESCRIPTION
By the end of this half-day workshop participants will:
- Identify why conflict occurs
- Explain and use the Thomas-Kilmann Conflict Mode Instrument (TKI)
- Describe and use the “conflict continuum”
- Identify their conflict handling style using the TKI and explain the ramifications for over and under use
- Explain how to modify their conflict management style to accommodate others
WHO SHOULD ATTEND?
All Sheridan Employees.
WORKSHOP DATES/TIMES/LOCATIONS
Date Time Location
Monday, December 5, 2016 9am – 12:30pm Trafalgar – Room E207C
HOW TO REGISTER
To reserve your space, please login to PD Place.
You’ll receive a confirmation email from PD Place once your space is confirmed.
For more information about this course and the others offered by CPOD, please visit Sheridan’s Employee Learning Calendar.
QUESTIONS?
Please contact Lori MacBeth, Learning and Organizational Development Specialist in CPOD.
